Emotional intelligence

Emotional intelligence - sometimes referred to as EI or EQ - is about understanding your emotions and those of the people around you.

It's important to learn to respond to how other people are feeling, in your personal life and at work. It's also important to be aware of how you're feeling and how it might affect those around you.

Let's explore some ideas on how to use your emotions in a positive way, empathise with others, and not let things get on top of you.

Intuition and empathy

Tune into other people's feelings, needs, and concerns. Talking to other people will help you to understand their emotions.

Check in with yourself

Tune into your own feelings. This will help you to manage any negative emotions, stay honest, and embrace new ideas.

Social skills

Sharing your challenges and concerns is good for problem solving and inspiration. It also helps identify your strengths and develop your teamworking skills.

Keep focused on what matters

Sometimes it's easy to lose perspective when things aren't going to plan. Take a step back and think about the big picture.

What does this mean at work?

Emotional intelligence is becoming an increasingly important quality at work. You'll be viewed not only on what you do, but how you do it and your behaviours. Emotional intelligence is key to effective teamwork, allowing you to understand each other and any problems. Using the tips above can help you resolve conflict and manage stress when you need to.

In short, using emotional intelligence helps you bring the best of yourself to work and creates a great working environment for you and your team.