My job is to support relationship managers, who build and maintain relationships with clients. I help them with their day-to day work by recording, investigating and resolving customer issues.
My subject choices
|Subject||How it helped me|
Computer Science - GCSE (Computing Science - National 5 equivalent)
This gave me a strong understanding of software and systems, which is helpful as I use a computer all the time in my job.
Geography - GCSE/National 5
A good understanding of reading graphs, data and statistics, something that’s important in my work.
PE - GCSE/National 5
Kept me fit and healthy, mentally as well as physically, and gave me baseline skills in teamwork and interpersonal skills that I use every day now at work.
I was pretty pleased with what I chose in the end. I took Business Studies, Maths and ICT for A Level, so my GCSE options were a good foundation. My parents didn’t want me to take PE, as they thought it wouldn’t be useful, but I really needed a lesson where I wasn’t sitting at a desk, and it helped me stay fit, happy and focused.
In the end I didn’t go to university as I realised I much preferred learning on the job. I did an apprenticeship at NatWest, and that led me to my job today.